Nicholas

Rating

100%

Buying from outdoor living direct was a breeze. Hassle-free online purchase and check-out. Delivery was prompt. We are very happy with our purchase of our 4 piece outdoor lounge. Will definitely consider purchasing items from them in the future.

Kade

Rating

100%

Bought the L Shaped Outdoor Seat Cover. Good quality and speedy delivery!

Jessica

Rating

100%

I just want to thank all the wonderful staff at Outdoor Living Direct for the wonderful assistance in choosing our new Milano 3 pc dining setting for our balcony. We couldn’t be happier with our purchase. Fantastic quality, easy to assemble and looks amazing! Thank you!

Melissa

Rating

100%

Got one of the pod chairs and love it!

Tashkin

Rating

100%

Great customer service, good choice of outside furniture I love it

Joanne

Rating

100%

I purchased the 8 seater Armidale and found the service very efficient and professional and would recommend friends and family to the website. The product quality is outstanding.

Angela

Rating

100%

Hello, we have received our outdoor furniture and I just wanted to give you some feedback. We are so very happy with the delivery service, the way the products were packaged and the quality of the items. It exceeded our expectations, thank you so much. Kind regards.

Danielle Phelan

Rating

100%

I'm very happy with the quality and comfort of the 4-piece Banksia setting I purchased from the Hoppers Crossing store. The in-store experience and service at both Cheltenham and Hoppers Crossing was first-rate. Unfortunately, there was a hiccup post-purchase with my delivery. The transport company confirmed a delivery date by phone and SMS, then failed to show. When I called them, I was advised the delivery had been cancelled by Outdoor Living because the stock had not arrived from overseas. The problem? No-one thought to advise me so I wasted a weekday afternoon waiting in vain. Highly inconvenient! Outdoor Living Direct apologised for their failure to communicate and re-scheduled delivery a week later. There was another small mix-up with the colour of the seat covers, but the company again responded promptly and provided a spare set of seat covers free of charge. As I've been in business myself, I understand that things don't always go to plan. What impressed me about Outdoor Living Direct is that they owned their mistakes and went the extra mile to make good and ensure my purchasing experience was ultimately a satisfying one. Definite brownie points for that! I'd happily purchase from them again and recommend them to others.