Anthony, Brisbane
Rating100%I want to pass on to the manager that one of your staff who called me the other day displayed that kind of old fashioned high quality service we all used to take for granted in the retail sector. I can’t recall his name. In reply to my email to customer service he called me to check my order when he noticed that the side table I had ordered was different in colour from the sun lounges. He called to check just in case I had intended the matching colour, which I had, before the goods were dispatched. His thoughtfulness meant that I was not going to be a disappointed customer, through my own mistake, when the goods arrived. I am very grateful for his initiative. As a direct result of his action I have recommended your company to several of my colleagues and would be happy to do so again if others are looking for outdoor furniture and quality service. If you can identify the worker could you pass on my comments directly to him.
Kevin
Rating100%I get reminded of this company every time I step outside and see the great new protective covers they supplied for our outdoor umbrella and reclining lounge. Nice to be able to forget about them knowing they are protected from the elements with the covers Outdoor Living Direct supplied. Great service too.
Friendly and Helpful staff at Hoppers Crossing store
Rating100%Friendly and helpful staff who seem to be passionate about what they sell. Thank you for that....
Marianna Matyas
Rating100%Hi there, Thank you for organising my purchase so quickly and you guys kept us well informed. I always hesitate buying things over the internet but this has been a pleasure. Can't wait to have my new furniture with us! I was visiting your website for a while and when free shipping came up, it was unbeatable, fantastic offer. Thank you, keep up the good work! Kind regards Marianna Matyas
