David
Rating100%Hi, I just wanted to email to advise how delighted I was with the experience in purchasing a Banksia outdoor setting from Outdoor Living. From initially looking at the website to delivery. This is my first purchase with you. Initially I visited the store on Friday 28th December and the female (sorry I did not get her name – reddish long hair) was very helpful without being pushy. I said I needed to give the purchase a little bit of thought but ask asked if I would like a brochure of the setting I was looking at and printed off a copy for me. Not all sales people do these simple things but this really helped me make the best decision for my circumstances as I changed my mind from the 2 seater to 3 seater lounge and purchased the extra cover set. When I ordered the product Dan was very helpful and answered any question I had. It is evident both sales people new the product and were very helpful. Not long after I ordered the product I received a text regarding delivery day, and well within the time frame Dan mentioned. Then it came to delivery. I received a text and phone call prior to the delivery which was bang on time which I really appreciated, great stuff. At the end of the day what is important is the product that I am now living with and I can say I couldn’t be happier with the product. Naturally over time I hope it will stand up to wear etc well, time will tell. In summary I couldn’t be happier with my experience with Outdoor Living. I will definitely be recommending anyone one that I know who is looking for outdoor furniture to visit Outdoor Living. As I do not have managements email address I would appreciate if this email could be passed onto them as it is a credit to the whole team there. GREAT SERVICE!! Cheers David
Annette Shay
Rating100%Ive been dealing with the very capable Nick – our furniture arrived yesterday, and its fantastic. We just cant believe how smooth it all was – we only ordered it the other day and its here already. We were a little reluctant to buy furniture online, but were thrilled with the result, and weve already told a number of our friends. Its just a pleasure to be dealing with you. Were having friends over and using it tonight! Thanks again, Annette Shay
Samantha
Rating100%We ordered a custom cover for our outdoor couch. It fitted perfectly and we are now loving not having to bring the cushions in every time it looks like rain! Would definitely recommend this product.
John McPherson
Rating100%My order (made on Monday) arrived today, Friday, in time for Xmas, as hoped. Many thanks, John McPherson