Wayne

Rating

100%

Thanks for the wonderful experience in the purchase of my outdoor setting. Congratulations on your caring and understanding attitude coupled with exceptional after sales service. A rare company, where your not made to feel like a number, but a valued customer. My appreciation to the team.

David

Rating

100%

Hi, I just wanted to email to advise how delighted I was with the experience in purchasing a Banksia outdoor setting from Outdoor Living. From initially looking at the website to delivery. This is my first purchase with you. Initially I visited the store on Friday 28th December and the female (sorry I did not get her name – reddish long hair) was very helpful without being pushy. I said I needed to give the purchase a little bit of thought but ask asked if I would like a brochure of the setting I was looking at and printed off a copy for me. Not all sales people do these simple things but this really helped me make the best decision for my circumstances as I changed my mind from the 2 seater to 3 seater lounge and purchased the extra cover set. When I ordered the product Dan was very helpful and answered any question I had. It is evident both sales people new the product and were very helpful. Not long after I ordered the product I received a text regarding delivery day, and well within the time frame Dan mentioned. Then it came to delivery. I received a text and phone call prior to the delivery which was bang on time which I really appreciated, great stuff. At the end of the day what is important is the product that I am now living with and I can say I couldn’t be happier with the product. Naturally over time I hope it will stand up to wear etc well, time will tell. In summary I couldn’t be happier with my experience with Outdoor Living. I will definitely be recommending anyone one that I know who is looking for outdoor furniture to visit Outdoor Living. As I do not have managements email address I would appreciate if this email could be passed onto them as it is a credit to the whole team there. GREAT SERVICE!! Cheers David

Jodie

Rating

100%

Very helpful... friendly staff

Gauri

Rating

-20%

Loved the furniture options. Catherine was super helpful

Kevin

Rating

100%

I get reminded of this company every time I step outside and see the great new protective covers they supplied for our outdoor umbrella and reclining lounge. Nice to be able to forget about them knowing they are protected from the elements with the covers Outdoor Living Direct supplied. Great service too.

Tracy

Rating

100%

Great attentive staff who didn't badger us the moment we walked through the door. We were given plenty of time to wander around and try out all the different options. We are in love with our pod chair and 7 piece outdoor setting we purchased. They made pick up a breeze too. Thank you team - we will be back in future

Akhi

Rating

100%

We ordered a 3 tier planter. It was delivered on time and the product matched what we saw in the advertisement

Pauline Haas

Rating

100%

I just wanted to let you know how delighted I am with our new furniture. We haven't been away from it! I've invited all our neighbours over to see, and they all want your phone number. The delivery was very fast, and he arrived exactly when he said he would. Regards Pauline