Cheryle

Rating

100%

I purchased a Breeze four piece sofa setting for a friend's 50th birthday. I was really impressed with how easy it was to order on line and the delivery was very fast. Our friend was most impressed with the setting. Highly recommend Outdoor Living Direct!

Laura

Rating

100%

To Management I am writing this email to let you know I had a great experience in your Hoppers Crossing store today. Anelia served us and she gave us good old fashioned customer service with a smile, which is very RARE in this day and age. I have a retail background therefore I know how hard it is to find good staff so I wanted to go out of my way to write this because she met all my high expectations, she was so helpful, polite and friendly. And I was indecisive and she was so patient! So Thank you Anelia, and keep doing what you are doing, because it's fabulous! And I also loved your stock, big range to choose from and great prices. No where else had the variety you had. I will be recommending your store to friends. Kind Regards Laura

Kevin

Rating

100%

I get reminded of this company every time I step outside and see the great new protective covers they supplied for our outdoor umbrella and reclining lounge. Nice to be able to forget about them knowing they are protected from the elements with the covers Outdoor Living Direct supplied. Great service too.

Diane King

Rating

100%

Bought an outdoor recliner. Excellent condition and very comfortable. Recommend visiting the store as there is so much to choose from.

Lynne Brown

Rating

100%

Very impressed with the fast delivery and quality of our Killara patio furniture. Also very happy with our Adelaide sun lounges. Lynne Brown

Danielle Phelan

Rating

100%

I'm very happy with the quality and comfort of the 4-piece Banksia setting I purchased from the Hoppers Crossing store. The in-store experience and service at both Cheltenham and Hoppers Crossing was first-rate. Unfortunately, there was a hiccup post-purchase with my delivery. The transport company confirmed a delivery date by phone and SMS, then failed to show. When I called them, I was advised the delivery had been cancelled by Outdoor Living because the stock had not arrived from overseas. The problem? No-one thought to advise me so I wasted a weekday afternoon waiting in vain. Highly inconvenient! Outdoor Living Direct apologised for their failure to communicate and re-scheduled delivery a week later. There was another small mix-up with the colour of the seat covers, but the company again responded promptly and provided a spare set of seat covers free of charge. As I've been in business myself, I understand that things don't always go to plan. What impressed me about Outdoor Living Direct is that they owned their mistakes and went the extra mile to make good and ensure my purchasing experience was ultimately a satisfying one. Definite brownie points for that! I'd happily purchase from them again and recommend them to others.

Karen

Rating

100%

I purchased the Kakadu pod chair for my daughter and found the staff very friendly and helpful, warehouse guys were great too. The chair is strong and well made and it was a hit with my daughter!

Candice Haggerty

Rating

100%

I bought both a egg pod chair and swinging hammock chair and I love them both! We had to buy two because my husband and I would fight over who got to sit in it on a Sunday morning whilst reading the paper! This shop was very easy to co-ordinate with, comes with fast easy shipping, great value products (that have stayed the same great quality through all of the Sydney storms) and our guests always mention how funky they look. Can't wait to sit in my egg chair and chill out this weekend :) Highly recommend their products!